The Positive and Solutions Focussed Communication sessions require two days. These sessions are preceded by a 40 item questionnaire to be completed by the whole group. The combined results then provide a score on each of the 5 steps to Positive and Solutions Focussed Communication, providing information on which areas require the most attention. The specific contents of the sessions are developed after face to face consultation.
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Effective communication makes for an effective workplace. Improving your communication reduces misunderstandings, increases productivity and improves staff confidence.